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Medical Plans
The Office Solutions Benefit Program offers you a variety of medical plan choices. Depending on your individual needs, you may select one of these four plans. Feel free to click on each of the plans to pull up benefit summaries.
HMO
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PPO
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Find A ProviderClick on the your plan below to see detailed instructions on how to find a doctor for your specific plan.
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Important Plan Information
The following information is provided to assist you in contacting the appropriate resource when you have questions or require information regarding your medical benefits. The information provided will help you identify yourself or your enrolled family member when calling Aetna for assistance.
Please call the member services line listed below for your plan when seeking information regarding claims or services provided. If you feel you are not being assisted to your satisfaction, please contact Ashbrook Clevidence at the number indicated below.
Group Number for all medical plans with Aetna:
Effective Date of all medical plans: February 1st
Aetna Member Services Contact Information:
Please call the member services line listed below for your plan when seeking information regarding claims or services provided. If you feel you are not being assisted to your satisfaction, please contact Ashbrook Clevidence at the number indicated below.
Group Number for all medical plans with Aetna:
Effective Date of all medical plans: February 1st
Aetna Member Services Contact Information:
- AVN HMO: 1-800-445-5299
- Full HMO: 1-800-445-5299
- PPO: 1-877-204-9186
Additional Resources
Aetna Mobile App
Simple Steps
How to Get Started with Teladoc
CVS Mail Order Flyer
2020 Payroll Deduction Authorization
Payroll Deduction Authorization Form |
In order to view the per-pay-period deduction amounts for the medical plans, please click on the 2020 Payroll Authorization Deduction Form on the left. If you choose to enroll in any of the plans, please print, complete and sign the form and submit to Human Resources.
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EOCs
Click here to access your documents (no log-in required):
Annual Report for Benefit Plan Participants
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All Employees who were OS benefit Plan Participants for 2016 – 2017:
Re: Summary Annual Reports for the OS Medical, Dental, Vision & Life benefit plans held from 2/1/2016 through 1/31/2017. Each year, we are required to provide all plan participants with the Summary Annual Report for any medical benefit plans held and offered by the company from the prior year. The Summary Annual Report provides you with basic financial data for those benefits plans offered by OS, in a format required by the United States Department of Labor and provide instructions on how you may obtain additional information if needed, about the plan. Required Notice: The attached report is the Summary Annual Report for all benefit plans held by OS for the year ending 1/31/2017. No Action is Required: This report is for your information only; you do not need to do anything, other than retaining this report with your benefits information with Office Solutions. Should you have any questions, please contact me. Michelle Marsh Human Resources Director Office Solutions 23303 La Palma Avenue Yorba Linda, CA 92887 714.692.7412.239 ∙ Fax.714.692.7508 |
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Questions?
For questions about claims, please click on Important Plan/Contract Information under the appropriate line of coverage for the customer service contact number.
For questions regarding plan eligibility, benefits or enrollment forms, contact Thomas Lambert at Ashbrook Clevidence.
Phone: (714) 979-4023
Fax: (714) 979-2809
Email: TomL@aclevidence.com
We thank you for the opportunity to be of service to you and your family!
For questions regarding plan eligibility, benefits or enrollment forms, contact Thomas Lambert at Ashbrook Clevidence.
Phone: (714) 979-4023
Fax: (714) 979-2809
Email: TomL@aclevidence.com
We thank you for the opportunity to be of service to you and your family!
