​Medical

Medical Plans

The Office Solutions Benefit Program offers you a variety of medical plan choices. Depending on your individual needs, you may select one of these three plans. Feel free to click on each of the plans to pull up benefit summaries.

Find A Provider

Use Aetna DocFind to find a doctor located near you. Click on the plan you've chosen below to receive detailed instructions on how to find a doctor with Aetna.

Important Plan Information

The following information is provided to assist you in contacting the appropriate resource when you have questions or require information regarding your medical benefits. The information provided will help you identify yourself or your enrolled family member when calling Aetna for assistance.

Please call the member services line listed below for your plan when seeking information regarding claims or services provided. If you feel you are not being assisted to your satisfaction, please contact Ashbrook Clevidence at the number indicated below.

Group Number for all medical plans with Aetna: 803678
Effective Date of all medical plans: February 1st

Aetna Member Services Contact Information;
  • Medical HMO: (800) 445-5299
  • Medical POS: (877) 204-9186
You can now register with Aetna Navigator www.aetnanavigator.com if you need to print a temporary ID card. Members can also call Navigator Helpdesk for assistance printing a temporary ID card at (800) 225-3375.

2017 Premium Contributions

In order to view the per-pay-period deduction amounts for the medical plans, please click on 2017 Premium Contributions. If you choose to enroll in any of the plans, please print, complete and sign the form and submit to Human Resources.

SBCs

- Aetna Value Network HMO
- Aetna Full Network HMO
​- Aetna Open Access Managed Choice POS
​- Aetna Open Access Managed Choice POS HSA

Model of Creditable Coverage

Questions?

For questions about claims, please click on Important Plan/Contract Information under the appropriate line of coverage for the customer service contact number.

For questions regarding plan eligibility, benefits or enrollment forms, contact Thomas Lambert at Ashbrook Clevidence.
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Phone: (714) 979-4023
Fax: (714) 979-2809
Email: TomL@aclevidence.com

We thank you for the opportunity to be of service to you and your family!