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  • Employee Benefits
  • Property and Casualty
    • Business Insurance
    • Worker's Compensation
  • Medicare
  • About
  • Contact
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​Medical

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Medical Plans

The Office Solutions Benefit Program offers you a variety of medical plan choices. Depending on your individual needs, you may select one of these four plans. Feel free to click on each of the plans to pull up benefit summaries.
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HMO

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or
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AVN HMO
Full HMO

PPO

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or
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HSA PPO
Full PPO

Find A Provider

Click on the your plan below to see detailed instructions on how to find a doctor for your specific plan.
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AVN HMO
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Full HMO
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HSA PPO
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Full PPO
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Important Plan Information

The following information is provided to assist you in contacting the appropriate resource when you have questions or require information regarding your medical benefits. The information provided will help you identify yourself or your enrolled family member when calling Aetna for assistance.

Please call the member services line listed below for your plan when seeking information regarding claims or services provided. If you feel you are not being assisted to your satisfaction, please contact Ashbrook Clevidence at the number indicated below.

Group Number for all medical plans with Aetna:
Effective Date of all medical plans: February 1st

Aetna Member Services Contact Information:
  • AVN HMO: 1-800-445-5299
  • Full HMO:​ 1-800-445-5299
  • PPO: 1-877-204-9186

Additional Resources

Aetna Mobile App

Simple Steps

How to Get Started with Teladoc 

CVS Mail Order Flyer


2020 Payroll Deduction Authorization

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​Payroll Deduction Authorization Form

In order to view the per-pay-period deduction amounts for the medical plans, please click on the 2020 Payroll Authorization Deduction Form on the left. If you choose to enroll in any of the plans, please print, complete and sign the form and submit to Human Resources.

SBCs

- AVN HMO
- Full HMO
​- HSA PPO

​- F​ull PPO

Federal Notices

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EOCs

​Click here to access your documents (no log-in required):

Annual Report for Benefit Plan Participants

All Employees who were OS benefit Plan Participants for 2016 – 2017:
 
Re:     Summary Annual Reports for the OS Medical, Dental, Vision & Life benefit plans held from 2/1/2016 through 1/31/2017.
 
Each year, we are required to provide all plan participants with the Summary Annual Report for any medical benefit plans held and offered by the company from the prior year. The Summary Annual Report provides you with basic financial data for those benefits plans offered by OS, in a format required by the United States Department of Labor and provide instructions on how you may obtain additional information if needed, about the plan.
 
Required Notice:   The attached report is the Summary Annual Report for all benefit plans held by OS for the year ending 1/31/2017.
 
No Action is Required:   This report is for your information only; you do not need to do anything, other than retaining this report with your benefits information with Office Solutions.
 
Should you have any questions, please contact me.
 
Michelle Marsh
Human Resources Director
Office Solutions
23303 La Palma Avenue
Yorba Linda, CA  92887
714.692.7412.239 ∙ Fax.714.692.7508
2016-2017_sar.pdf
File Size: 35 kb
File Type: pdf
Download File


Questions?

For questions about claims, please click on Important Plan/Contract Information under the appropriate line of coverage for the customer service contact number.

For questions regarding plan eligibility, benefits or enrollment forms, contact Thomas Lambert at Ashbrook Clevidence.
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Phone: (714) 979-4023
Fax: (714) 979-2809
Email: TomL@aclevidence.com


We thank you for the opportunity to be of service to you and your family!
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© 2020 Ashbrook-Clevidence. Inc.